OB
Olga B
1 reviews | Active since Dec 2022
20 Dec 2022, 01:33
POOR CUSTOMER SERVICE
I received a call from RAM on the 14.12.2022 confirming that they are going to deliver my parcel the following day.On the 15.12.2022 I was I saw only a missed call when I returned the call they said they are returning the parcel and they will deliver on Monday the 19.12.2022.Today waited the whole day holding my phone and they never called or delivered the parcel.I am very frastated as I need to go to Limpopo for the holidays but here I am stuck for the parcel which I do not know wgeb they are gonna deliver. POOR customer service!
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Replies (1)OB
Olga B's updateReviewer Update
21 Dec 2022, 20:21Hi Trae
Thank you for your response.
Finally my parcel was delivered today on the same address that they say there is a query, they also contacted me on the same number that they say is unreachable.
Your drivers do not call, they buzz and say you are unreachable.I hope they gonna change their attitudes customers and start giving us the customer service that they will
Expect if they were in our shoes.
Thank you.
Thank you for your response.
Finally my parcel was delivered today on the same address that they say there is a query, they also contacted me on the same number that they say is unreachable.
Your drivers do not call, they buzz and say you are unreachable.I hope they gonna change their attitudes customers and start giving us the customer service that they will
Expect if they were in our shoes.
Thank you.
OB
Olga B's update21 Dec 2022, 20:21
Reviewer Update
Hi Trae
Thank you for your response.
Finally my parcel was delivered today on the same address that they say there is a query, they also contacted me on the same number that they say is unreachable.
Your drivers do not call, they buzz and say you are unreachable.I hope they gonna change their attitudes customers and start giving us the customer service that they will
Expect if they were in our shoes.
Thank you.
Thank you for your response.
Finally my parcel was delivered today on the same address that they say there is a query, they also contacted me on the same number that they say is unreachable.
Your drivers do not call, they buzz and say you are unreachable.I hope they gonna change their attitudes customers and start giving us the customer service that they will
Expect if they were in our shoes.
Thank you.