PLEASE CLOSE DOWN RAM Hand-To-Hand Couriers

PLEASE CLOSE DOWN RAM Hand-To-Hand Couriers. Worst service ever! They don't even answer when you call and if they do, they don't know what is happening to your parcel and place you on hold then drop the line. Phone back? Nobody even picks up...been holding for 15 minutes...still holding. Super frustrated. MTN South Africa insurance...why do you make use of such a useless courier? Over promise...under deliver...job well done! Even after making arrangements (myself and my MTN insurance consultant Rachel) to have my parcel delivered today before 12...they will only be delivering the parcel Tuesday. I don't want it Tuesday... MTN South Africa I will be picking up my parcel at the store of my choosing today!