1 reviews | Active since Dec 2016

21 Dec 2016, 09:12

Perfect courier for Christmas 2020, but order now!

<p>I am disgusted in the level of service I am receiving from RAM. My parcel arrived in Cape Town on the 17th of December, scheduled for delivery on Monday the 19th December 2016. After countless hours on hold for the useless call center on Monday they finally told me my parcel will only be delivered on Tuesday. Guess what, today is Wednesday (the 21st of December 2016) and still no parcel. After the agenizing call to their call center again, I was told this morning that my parcel has not been ''picked up for delivery today''. When I asked will my parcel be delivered this year the call center lady said she is to afraid to answer the question (like this sort of thing happens a lot). I will never ever use Ram Hand to Hand Couriers again nor will I recommend it to anyone out there and I will make it my personal mission to get them removed from all procurement in the circles in deal in. </p>

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply23 Dec 2016, 12:36
Official

Good day

We sincerely apologise for any inconvenience caused

We will look into this matter and revert ASAP

Warm Regards

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply23 Dec 2016, 12:36
Official

Good day

We sincerely apologise for any inconvenience caused

We will look into this matter and revert ASAP

Warm Regards