1 reviews | Active since Aug 2018
Pathetic service - Huawei should rethink using RAM
Pathetic service!
With a "courier service" rocking up at your house with a lady chewing gum like a *** and shouting HELLO with the driver hooting at the same time telling me "we have a delivery"...
When I asked who the delivery is for she turned to the driver which shouted from the car it is for Melissa... firstly you are here to collect and i'm not expecting any delivery but feel free to delivery your most expensive package in your vehicle...
After fetching my phone in the house and returning to where I spoke to the lady she decided to walk across the road which I had to walk all the way to the other side of the property to hand over my package. The lady (take it as the drivers assistant) did not even make an effort to walk around me but kept on squeezing between the driver and myself. I then get asked the question... Do you know where we should send your phone...? (shocking)
Well you should know this before you collect right? I'm just hoping it reaches your depot.
I gave him the information that it should go to the Huawei repair center which he wrote down on my collection form.
I am not sure whether my phone will reach the RIGHT repair center or whether I will have it returned...
You should not be sent out on route or deal with clients!!!
COME ON RAM I can't believe that a company as big as Huawei make use of your services.
Wish i could provide you with names but unlike CCD Couriers your drivers do not even introduce themselves...
Good day,
Thank you for your post.
We do apologies for all inconveniences caused. This will be investigated and we will deal with the driver accordingly
Thank you
Warm regards
Ram team
Good day,
Thank you for your post.
We do apologies for all inconveniences caused. This will be investigated and we will deal with the driver accordingly
Thank you
Warm regards
Ram team
