JN
Jarryn N

1 reviews | Active since Jan 2019

13 May 2021, 13:02

PATHETIC SERVICE FROM THIS GOOD FOR NOTHING COURIER COMPANY!!!

Ram Hand to Hand does not even deserve a single star let alone be open for business which such pathetic service, pathetic is even an understatement.

Ram has been giving me the run around since monday this week regarding my shipment, delivery has been failed every day since monday for no apparent reason and when i called yesterday afternoon, they assured me my stuff will be delivered today, thurs 5/13/2021.

Low and behold, i call ram to track my parcel and it is still sitting in the warehouse and not dispatched for delivery!!!! what the actual ****!!

i have taken a day off to receive my parcel and i have been given the run around from this Good For nothing Company and the only thing i have received, is ****** excuses!

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply13 May 2021, 14:17
Official
Good day Jarryn.

As a private reply, please provide to us the tracking number for your parcel so that we can have a look onto the delivery matter.

Apologies for the inconvenience caused in this regards.

Kind regards.
JN
Jarryn N's update13 May 2021, 16:55
Reviewer Update
Your driver has refused to hand over the parcel to my partners grand mother even though she provided the original documents. This is absolute bull****. My partner had taken leave just to be home when your driver delivers but you guys WASTED her time! She is now gone to work , do you expect your customers to work around Ram couriers and just waste days of leave ?

We will be taking this further! The level of service we have received from RAM has been disgusting to say the least!

Useless!
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 May 2021, 15:42
Official
You need to find out from Rain of what is required to ensure a successful delivery to you. Parcel cannot be given to a 3rd party as RICA processes begin from the time of the delivery being done.

We require the intended recipient to be present on delivery, and provide an original ID and proof of residence.

Should you wish to take it up with Rain, please contact them on *** or through their support channels.