kK
kimheeger K
1 reviews | Active since Dec 2016
17 Jan 2020, 08:20
Pathetic Service
PATHETIC SERVICE - Call centre staff Logan, giggling and laughing with her friends while I am trying to sort out my query. All my contact details that they have is incorrect. Day 3 of waiting for my parcel
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Ram Hand To Hand Couriers's replyOfficial
20 Jan 2020, 14:11Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you did not receive your parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply20 Jan 2020, 14:11
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you did not receive your parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards