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Stephen S

1 reviews | Active since Sept 2016

05 Dec 2024, 20:55

Pathetic service

I place an order Sunday and since Tuesday my tracking number has been in the same status? Their WhatsApp service is hopeless and the customer service number just rings indefinitely. I hope to get my delivery one day because right now it seems to be in a black hole.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Dec 2024, 09:46
Official
Good day Lusanda 

 I hope this message finds you well. Due to the volumes of parcels we are slightly delayed with deliveries

  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.

Your parcel has been Dispatched for delivery today  
Thank you 

Ram Management