Pathetic Service
This is the worst courier company to deal with. They were supposed to deliver my parcel on the 22nd, they didn't do so and updated their records with "No contact". They still didn't deliver on the 23rd of April, claiming they didn't know that my address is a work address. I doubt they will deliver today because yeah, they are a disappointment.
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
25 Apr 2026, 10:05 Dear keitumetse
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered on Monday.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered on Monday.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply25 Apr 2026, 10:05
Official
Dear keitumetse
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered on Monday.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered on Monday.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
's updateReviewer Update
27 Apr 2026, 11:30I am not Frans and I doubt you guys will deliver today. You have failed me and I will never recommend this courier company to anyone. You have ruined my child's birthday as the parcel you currently have was supposed to be a present.
's update27 Apr 2026, 11:30
Reviewer Update
I am not Frans and I doubt you guys will deliver today. You have failed me and I will never recommend this courier company to anyone. You have ruined my child's birthday as the parcel you currently have was supposed to be a present.