G
Gauta

1 reviews | Active since Sept 2024

20 Dec 2024, 09:43

Pathetic Service

RAM is the most useless courier company in the world. Their drivers don't take their work serious. When you book a collection they take 100 years to collect. Their customer service is non-existent, they don't respond to emails, the WhatsApp chat service is pathetic to say the least!

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply23 Dec 2024, 09:43
Official
Good day Gauta, I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.
 
 The parcel is currently with our couriers for delivery today. 
 
 Thank you 
 Ram Management