NS
Nontobeko S
1 reviews | Active since Mar 2020
04 Mar 2020, 19:12
Pathetic service
Ordered rain sim card and received incorrect tracking information. I had to call several times and follow up. Finally received a call 3 days later from a very rude lady who asked for my details then abruptly hung up while i was talking. Poor pathetic service
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Ram Hand To Hand Couriers's replyOfficial
05 Mar 2020, 18:42Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply05 Mar 2020, 18:42
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards