PK
Portia K

1 reviews | Active since Jan 2021

13 Jan 2021, 08:52

Pathetic service

Horrible service, these people don't know what they doing. Been waiting for 2 days for my parcel, they sent an email and sms that the parcel is out for delivery I waited the whole day they did not come.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply13 Jan 2021, 10:12
Official
Hi Portia Kuli.

We sincerely do apologise for the delayed delivery of your parcel.

Please provide to us the tracking number for your parcel so that we can look into the delivery attempt.

Kind regards.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply13 Jan 2021, 14:09
Official
The matter has now been escalated to the senior management team who will assist to resolve the delivery matter at the soonest possible time.