Pathetic service

Frustrated out of my mind ! Received sms to advise cellphone would be delivered yesterday complete with tracking number, BUT address information was incorrect: two completely different addresses, only one of which was correct. Who knows where the hell they got this incorrect information from! Tried to phone the call centre, wasted precious minutes listening to a recording. Same recording suggested that I email customer services which I duly did - I received no response or assistance whatsoever. This in spite of the fact that the aforementioned recorded message told me that I would get a response to my email within an hour. Haha. More than 24 hours later and still no response.

Checked the tracking number on the Ram tracking service, only to see that they apparently attempted to deliver to my home at 19h30 last night, but "nobody at home". For heaven's sake, it's lockdown, there are three cars in my driveway, a bell at the gate, enough dogs to fill a soccer fiels in my area, we were all at home!!!! I once again sent an email to customer service about 3 hours ago, still no response. Tried again to get through to customer service, could hardly be heard above the noise in their offices. Tried to get a phone number for the local (PE) branch, but surprise, surprise, no reply!!! What does it take to get some action!!!!!! (without lies!) Reading the other reviews, seems like I am not the only one....