CC
Chandre C

1 reviews | Active since Dec 2020

27 Jan 2022, 12:40

Pathetic Service

Always an issue when a package has to be delivered from Vodacom through RAM. Your systems should be updated with recent ID copies and contact details. It is really unfair that your clients have to always run around to fix your errors.

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Jan 2022, 14:14
Official
Good day Chandre.

Apologies for the inconvenience caused.

Please note that we deliver the parcels according to the information we get from the sender. Please ensure that your information is up to date with your service provider to avoid any delays in the delivery of your parcel.

Kind regards.
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Chandre C's update27 Jan 2022, 14:41
Reviewer Update
My information is updated and I make sure that they have the correct information whenever doing an upgrade. That does not explain why my parcel was not delivered this morning when I had spoken to a consultant yesterday and made sure that all the information is correct.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Jan 2022, 17:04
Official
Please provide to us the tracking number for your parcel so that we can be able to ensure it is delivered at the soonest possible time.