MP
Myrtle P

1 reviews | Active since Oct 2025

10 Oct 2025, 10:17

PATHETIC SERVICE

Tracking number UAR47T4V. Totally disappointed in their service. Never ever again. My parcel was consigned to RAM on the 6th October and I was told I would receive delivery by the 9th October. Had to call 3 times. Was promised a call back but was only called by 1 consultant today. I was told it has not even arrived in Witbank which was supposed to happen last night already. There goes birthday gift for tomorrow. Useless at its best!!!!!!!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Oct 2025, 15:24
Official
Dear Myrtle ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 

The parcel is currently under investigation once we have located it we will dispatch , last movement shows it arrived in JHB 

We will advise once resolved , please accept our most humble apologies 

Thank you 

Ram Team