Pathetic Service

If there was a zero rating Ram couriers would of definitely have received it. It is the most pathetic and unhelpful customer service ever. I am awaiting a package to be delivered to me. The first day the parcel was attempting to deliver at my business address after 18:30. Then I call to say please deliver on a certain day between at specific time get. In the afternoon they then update to say they can't get hold of me. This morning the parcel goes back to the supplier without contacting me. Such pathetic services honestly. Today I called 4 times to speak to a manager I was cut off 3 times. The 4th time the guy promised to call me back with feedback, and still nothing. Now between Vodacom and Ram I don’t anyone know what’s happening. I have to wait for my parcel to leave Durban go back to JHB which takes 3 -4 working days and to then be sent back to Durban which takes another 3 -4 working days, just for a waybill to be generated again, this is just stupid business sense.