KM
Keotshepile M

1 reviews | Active since May 2023

18 May 2023, 08:27

Pathetic service

Ram your service is pathetic, I have been waiting for my order for 4days now and I must use it for work. How will I do my work while your holding my parcel? I I called your customer care and I was assured that my parcel will arrive yesterday before 5pm and I confirmed my address, but here I am waiting the next day without any communication from you guys.wouldn't advise any company or individuals to use your service. You one for the diseases causing unemployment

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 May 2023, 19:00
Official
Good day,

Thank you for reaching out to Ram Hand to Hand Couriers.  I would like to humbly apologize for the delay and inconvenienced cause I can assure you I will personally look into  this matter and ensure that we get it resolved and delivered, this is not a true reflection of how Ram Couriers works.

Regards, Rethabile
KM
Keotshepile M's update19 May 2023, 08:33
Reviewer Update
Pathetic service continues 😡

The drivers are letting the company down, they are terrible, they always try to find reasons not to deliver our parcels. The driver called me telling me his in my area 2 hours ago, I tried calling him no answer. It's been five days now waiting for my parcel which I was suppose to be using it for work. I still repeat the company is one of the virus causing unemployment in the country. I wouldn't advise any company to use this company to deliver anything to me