MP
Marthinette P

1 reviews | Active since Jan 2015

12 Sept 2017, 11:12

PATHETIC SERVICE

Since 26 August 2017 I have upgraded from Vodacom Online. Until today, the 12 of September 2017 I haven't receive my parcel.... Everytime with the same excuse... Vodacom provide them with the wrong phone number... So at first I accused Vodacom, because the first time Ram send the parcel back to the warehouse and I should cancel the order and did the upgrade from the very beginning.... So we did that. No the EXACT same happen. Vodacom only have ONE number from me on their system.. I phoned RAM COURIERS 5 Times now to update my contact number and Vodacom phoned them 2 times. It still isn't done! It's almost 4 weeks just to receive my parcel. Please do something about this!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply12 Sept 2017, 13:03
Official

Good day Marthinette,

Thank you for the post, please can you advise on your tracking number to ensure this get investigated and to sort out the and arrangement for the delivery

Thank you

Warm regards

Ram team