YG
Yel G

1 reviews | Active since Sept 2015

08 Jan 2021, 13:29

pathetic service

pathetic service,

your idiotic driver arrives at delivery address without calling me prior.

I rush over and as I'm 500m away, he leaves and says he's waited to long and I must now wait till Monday. drivers number +*** being in the service industry this is utterly pathetic.

I called in and can get no help ?? so drivers do what they want ??they can't follow nor take instructions??

I will not wait till Monday for my package, i want my package.

I've paid for a service! I expect it

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Jan 2021, 15:33
Official
Good day.

We are sorry that you have experience such a service  from the courier.

Please provide to us the tracking number of your parcel so that we can  be able to assist.

Kind regards.

YG
Yel G's update03 Feb 2021, 13:21
Reviewer Update
sorry for the late response after much hassle.
your manager at the despatch in Durban saw to it the driver was back .