LK
Luhane K
1 reviews | Active since Jul 2020
09 Apr 2024, 17:45
Pathetic service
I wish I could give a 0 star!!!
Pathetic service!!! I have been struggling almost a week just to get my delivery. I have been talking to customer care, managers and just nothing is happening!
The drivers lie - and say delivery unsuccessful because I don’t have the right documents which is ******* as they have not pitched to my house ONCE!!!! They also say they can’t get ahold of me which is *******! They have not called me once!!!!!
The manager lief a promised that the warehouse will contact me for delivery yesterday. NOTHING! No delivery yesterday or today!!!!!!
This is shocking and pathetic service!!!!!
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
10 Apr 2024, 08:52Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. We will urgently look into this matter and ensure that we deliver this parcel today without fail. I Would like to apologize for the delay and any inconvenience we have caused you with the order this is totally unacceptable as we had to deliver last week already.
Thank you for reaching out to Ram Hand to Hand Couriers. We will urgently look into this matter and ensure that we deliver this parcel today without fail. I Would like to apologize for the delay and any inconvenience we have caused you with the order this is totally unacceptable as we had to deliver last week already.
Ram Hand To Hand Couriers's reply10 Apr 2024, 08:52
Official
Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. We will urgently look into this matter and ensure that we deliver this parcel today without fail. I Would like to apologize for the delay and any inconvenience we have caused you with the order this is totally unacceptable as we had to deliver last week already.
Thank you for reaching out to Ram Hand to Hand Couriers. We will urgently look into this matter and ensure that we deliver this parcel today without fail. I Would like to apologize for the delay and any inconvenience we have caused you with the order this is totally unacceptable as we had to deliver last week already.