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Chandre C
1 reviews | Active since Dec 2020
01 Jul 2021, 13:56
Pathetic Service
I had placed an order with Vodacom on the 28th June 2021, They have sent my package to be delivered by RAM. I have still not received my package. I have been calling RAM to find out what the issue is and nobody has been able to give me feedback.
Helpful (0)
Replies (7)0
Replies (7)
Ram Hand To Hand Couriers's replyOfficial
01 Jul 2021, 15:14Good day Chandre.
Please provide to us the tracking number for your parcel so that we can be able to assist.
Kind regards.
Please provide to us the tracking number for your parcel so that we can be able to assist.
Kind regards.
Ram Hand To Hand Couriers's reply01 Jul 2021, 15:14
Official
Good day Chandre.
Please provide to us the tracking number for your parcel so that we can be able to assist.
Kind regards.
Please provide to us the tracking number for your parcel so that we can be able to assist.
Kind regards.
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Chandre C's updateReviewer Update
01 Jul 2021, 16:23Good Day
My tracking number is U***. This package has been going from one warehouse to the other. I have another tracking number U*** , could you make sure that this delivery is a priority as well please.
My tracking number is U***. This package has been going from one warehouse to the other. I have another tracking number U*** , could you make sure that this delivery is a priority as well please.
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Chandre C's update01 Jul 2021, 16:23
Reviewer Update
Good Day
My tracking number is U***. This package has been going from one warehouse to the other. I have another tracking number U*** , could you make sure that this delivery is a priority as well please.
My tracking number is U***. This package has been going from one warehouse to the other. I have another tracking number U*** , could you make sure that this delivery is a priority as well please.
Ram Hand To Hand Couriers's replyOfficial
01 Jul 2021, 16:50The parcel will be received by the ISANDO branch an delivery should be done from tomorrow at the address in Melville.
The contact number has also been updated for delivery.
The contact number has also been updated for delivery.
Ram Hand To Hand Couriers's reply01 Jul 2021, 16:50
Official
The parcel will be received by the ISANDO branch an delivery should be done from tomorrow at the address in Melville.
The contact number has also been updated for delivery.
The contact number has also been updated for delivery.
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Chandre C's updateReviewer Update
01 Jul 2021, 16:55Could you please advise on the other tracking number as that package is of high importance as well.
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Chandre C's update01 Jul 2021, 16:55
Reviewer Update
Could you please advise on the other tracking number as that package is of high importance as well.
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Chandre C's updateReviewer Update
01 Jul 2021, 16:58Will it be possible for this package to be delivered tomorrow ?
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Chandre C's update01 Jul 2021, 16:58
Reviewer Update
Will it be possible for this package to be delivered tomorrow ?
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Chandre C's updateReviewer Update
02 Jul 2021, 07:31I have tracked my packages again this morning and once again they are being sent to and from Isando and Industria. This service received from RAM is absolutely disgusting. I have brought it to Vodacom's attention how terrible the service is. Why is it so difficult to get two packages delivered???
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Chandre C's update02 Jul 2021, 07:31
Reviewer Update
I have tracked my packages again this morning and once again they are being sent to and from Isando and Industria. This service received from RAM is absolutely disgusting. I have brought it to Vodacom's attention how terrible the service is. Why is it so difficult to get two packages delivered???
Ram Hand To Hand Couriers's replyOfficial
05 Jul 2021, 10:47It was escalated with Senior management to ensure an after-hours delivery was arranged.
Ram Hand To Hand Couriers's reply05 Jul 2021, 10:47
Official
It was escalated with Senior management to ensure an after-hours delivery was arranged.