LR
Londiwe R
1 reviews | Active since May 2025
30 May 2025, 14:50
PATHETIC CUSTOMER SERVICE AND LAZY STAFF
PATHETIC CUSTOMER SERVICE AND LAZY STAFF
Communication is not their language, they don't deliver when they should and don't help when you enquire. I don't know why istore uses this ****ty company.
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
03 Jun 2025, 07:59Dear Londiwe
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery and we will ensure delivery takes place today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply03 Jun 2025, 07:59
Official
Dear Londiwe
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery and we will ensure delivery takes place today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.