JP
Janine P
1 reviews | Active since Feb 2014
08 Dec 2021, 07:32
Pathetic Courier Service aka NO SERVICE
This courier company is a disgrace, should receive zero stars! Should be closed down!!! Full of lies after phoning more than 20 times the parcel was FINALLY delivered after more than a week of waiting each day, tracking is useless. Saying parcel could not be delivered, or unsuccessful delivery even though I was home every day waiting for the parcel, then cancelled the delivery! Call center also full of lies saying they will phone the driver, no feedback after numerous calls. This courier company is a NO SHOW. Will never use them again and make sure my peers know about their useless service.
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Ram Hand To Hand Couriers's replyOfficial
08 Dec 2021, 16:50Hello Janine.
Apologies for the experience you had with the delivery of your parcel.
Please note that we do not tolerate such a service. We would like to investigate the matter further so that we can understand the cause and prevent it from happening in the future again.
With your help we can achieve this. Please provide to us the tracking number for your parcel so we can look into the matter thoroughly.
Kind regards.
Apologies for the experience you had with the delivery of your parcel.
Please note that we do not tolerate such a service. We would like to investigate the matter further so that we can understand the cause and prevent it from happening in the future again.
With your help we can achieve this. Please provide to us the tracking number for your parcel so we can look into the matter thoroughly.
Kind regards.
Ram Hand To Hand Couriers's reply08 Dec 2021, 16:50
Official
Hello Janine.
Apologies for the experience you had with the delivery of your parcel.
Please note that we do not tolerate such a service. We would like to investigate the matter further so that we can understand the cause and prevent it from happening in the future again.
With your help we can achieve this. Please provide to us the tracking number for your parcel so we can look into the matter thoroughly.
Kind regards.
Apologies for the experience you had with the delivery of your parcel.
Please note that we do not tolerate such a service. We would like to investigate the matter further so that we can understand the cause and prevent it from happening in the future again.
With your help we can achieve this. Please provide to us the tracking number for your parcel so we can look into the matter thoroughly.
Kind regards.