Pathetic company

Seems like a trend With these drivers who all update their undeliverable status at 16:55. Has to be the most useless delivery service. I honestly dont know why companies use them. You get an sms that order is out for delivery. Wait the entire for an order to be delivered. Call the customer care who cannot tell you when the order will be delivered. Also ask me to spell out the address because they're not sure if they got down correctly.