Pathetic Company

I would give this company a 0 star if possible. Absolutely pathetic. What's the point of customer service if none of it works. I was trying to resolve an issue on non-delivery but they don't respond. The lines are always too busy. The agents are always too busy. And when I actually got through to an agent named Jacob, he just didn't respond. Furthermore, you can't even send a complaint through as an error message comes up everytime but with I put my complaint message and selected compliment, there was no error. Worst courier company I have ever dealt with.