Pathetic appalling services

Absolutely appalling services from RAM. This is the worse courier service I have experienced. The call center keeps you on hold for 10 minutes to "confirm with the driver when the delivery will take place" and said they will call you back, and guess what, NO ONE CALLS YOU BACK. The chat option is even worse, the information given from the call center and the chat is two different stories. Delivery was supposed to happen yesterday and I informed them (both driver and customer service who called me) that I am only at my delivery address till a certain time, they then agreed to arrange for it before that time, and then I get told by someone else that delivery in that area only takes place around a certain time. This is absolutely pathetic and I would suggest that any companies using this courier service to deliver your goods to clients, to not use them, unfortunately it also gives your company a bad reputation.!!! Sies!!! You would think after coming out of this covid experience people would be grateful for their jobs and take pride in what they are doing??? Nee man, kom reg Suid Afrika!!!