1 reviews | Active since Sept 2016
PATHETIC AND POOR SERVICE IN ALL VALUE CHAINS
I got an sms on wednesday 22 april 21 which stated that they will deliver my package that day. The package was not coming and informed me that it was on the wrong vehicle. The following day they informed me that it is going to be delivered. I call and the same issue happens, the driver doesnt deliver in my area. And the same story is given then i ask if it doesnt get delivered whats the way forward. Then they inform me they will have to re schedule for monday. No sense of customer service. And the last call centre agent i dealt with Sarah Lee was not helpful at all and was not even keen to assist. She needs customer service lessons. This is absolutely pathetic. I dont wanna deal with such courriers EVER!!! you need to educate your employees. I had to saty home for 2 days waitung for something that does not come. I lost 2 days of productivity because of RAM. DISDUSTED.!!!
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Your request was attended to and arrangements to have your parcel delivered to you, as requested, was put in place.
The tracking shows that your parcel was delivered today at 3pm, as per below:
- RAMMobile Delivered - RECEIVED BY KGOMOTSO MAHUMA
Kind regards.
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Your request was attended to and arrangements to have your parcel delivered to you, as requested, was put in place.
The tracking shows that your parcel was delivered today at 3pm, as per below:
- RAMMobile Delivered - RECEIVED BY KGOMOTSO MAHUMA
Kind regards.