BN
Bongani N
1 reviews | Active since Nov 2014
23 Apr 2021, 13:58
Pathetic and poor service
Pathetic service They will send you and SMS in the morning to the you that your parcel is out for delivery, after waiting them the whole day the driver will call that they on their way the later on change the story to tell you that your address it's not in their route. Instead of rectifying there mistake you will receive a call the following day that your parcel will be delivered tomorrow..... The two days later still no delivery or communication. I still wonder why Vodacom and other big companies still use RAM services
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
23 Apr 2021, 15:17Hi Bongani.
Apologies that you feel this way about the service you have received from the delivery service.
We would like to rectify the inconvenience and assist to have your parcel delivered to you at the soonest possible time.
As a private reply, please provide to us the tracking number for your parcel so that we can be able to look into what has transpired that resulted in the delay of your parcel.
Kind regards.
Apologies that you feel this way about the service you have received from the delivery service.
We would like to rectify the inconvenience and assist to have your parcel delivered to you at the soonest possible time.
As a private reply, please provide to us the tracking number for your parcel so that we can be able to look into what has transpired that resulted in the delay of your parcel.
Kind regards.
Ram Hand To Hand Couriers's reply23 Apr 2021, 15:17
Official
Hi Bongani.
Apologies that you feel this way about the service you have received from the delivery service.
We would like to rectify the inconvenience and assist to have your parcel delivered to you at the soonest possible time.
As a private reply, please provide to us the tracking number for your parcel so that we can be able to look into what has transpired that resulted in the delay of your parcel.
Kind regards.
Apologies that you feel this way about the service you have received from the delivery service.
We would like to rectify the inconvenience and assist to have your parcel delivered to you at the soonest possible time.
As a private reply, please provide to us the tracking number for your parcel so that we can be able to look into what has transpired that resulted in the delay of your parcel.
Kind regards.