TP
Thea P
1 reviews | Active since Sept 2023
01 Aug 2024, 16:46
PATHETIC
RAM couriers received 1 star, only because minus stars are not and option.
The worst and most pathetic delivery service I have dealt with in a long time.
Definately NOT A to B seamlessly.
The Driver lies and the call centre operator tells you there is nothing they can do. You hold on for a Manager, then they put the phone down in your ear.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
05 Aug 2024, 09:46DearThea Prinsloo
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel is out for delivery today. and we will ensure your parcel is delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel is out for delivery today. and we will ensure your parcel is delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply05 Aug 2024, 09:46
Official
DearThea Prinsloo
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel is out for delivery today. and we will ensure your parcel is delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel is out for delivery today. and we will ensure your parcel is delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.