GC
GARTH C

1 reviews | Active since Sept 2014

10 Dec 2020, 12:21

PATHETIC

This is one of the worst companies when it comes to customer service all they care about is money and getting paid......I ordered a simcard from Rain and now get **** to by RAM about delivery.....furthermore they dont want me ro collect even after I told them I have travel arrangements and just lost R2500 in flight tickets becuase tbey cant do delivery on time.when you call them you hold for 20min on an automated siervice and once someone do speak to ait takes another 45min just to get you nowhere at all.....PATHETIC

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2020, 12:44
Official
Hi Garth.

We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.

Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised.

Kind regards.
GC
GARTH C's update10 Dec 2020, 12:57
Reviewer Update
RAIN04-***
GC
GARTH C's update10 Dec 2020, 12:59
Reviewer Update
Sorry it is RAIN04-***8
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2020, 15:52
Official
Please provide it as a private reply so that we can be able to view it from our end.