SP
Sugen P

1 reviews | Active since Feb 2019

21 Feb 2019, 15:20

PATHETC SERVICE RAM COURIERS

Delivery late by 3 days which had a major impact on my business, lost many customers and future business. I had spoken to Tahir Khan from the Durban branch to resolve my query and whilst speaking to him, he leaves the phone aside which meant me having a conversation with myself. Absolutely no customer service s****s whatsoever, lacks telephone etiquette and clearly no problem solving s****s either. He then transfers me to another consultant, who is lower ranking and unable to make any decisions to advise accordingly for me to repeat this entire scenario. Tahir Khan, your service has left me totally appalled and i'm also disgusted that you have been ignoring my calls. Unfortunately for the item i have purchased uses RAM but guess what? Thats soon to change. RAM couriers, shame on you for blaming your customers for your own incompetence and lack of commitment.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply22 Feb 2019, 12:16
Official
 We do apologize for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details Thank you Warm regards