NS
Nomzamo S

1 reviews | Active since Aug 2021

19 Aug 2021, 12:11

PARCEL GOT DELIVERED TO SOMEONE ELSE

I placed an order on the 25th of July at TFG Sportcene online and I kept tracking the order on the TFG App only to find out on Saturday, the 31st of July that the parcel was delivered on Friday the 30th. I have not received any parcel, I was not contacted by anyone regarding the delivery and when I call TFG about my parcel, I'm being told that it was signed for by someone whom I don't even know. I've called TFG a number of times to inquire about my parcel, TFG has also sent 5 urgency emails to RAM Couriers weeks ago but they still have not given us any feedback. I'm utterly disgusted by this.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Aug 2021, 12:42
Official
Good day Nomzamo.

The parcel shows that the parcel was delivered at the address to:

   -  DELIVERED, RECEIVED BY NOMBUSO SIHLANGU 


Do you not know Nombuso Sihlangu?


NS
Nomzamo S's update19 Aug 2021, 13:14
Reviewer Update
I do not know any Nombuso
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Aug 2021, 14:17
Official
We have spoken on the phone and we have advised you of the process to have this parcel recovered and delivered to you.