MM
Mphikeleli M
1 reviews | Active since Feb 2018
18 May 2021, 15:55
Outstanding package delivery
Ram has failed to deliver my package for a second day. No form of communication has been made. I have no idea as to what the hold up is. I'm totally not happy with their customer service. Their "contact us" tab on their website is even more useless. I guess they really don't value customers experience with their brand.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
18 May 2021, 17:27Hi Mphikeleli.
Please note that the the courier attempted delivery at the address provided by the sender three times already. All attempts are valid, but you were not available on the phone every time they got to the address.
It has now exceeded the delivery attempts and will be returned back to Vodacom. You will be required to contact them to reorder the parcel should you wish to still receive it.
Please ensure that this time they use your correct contact number to ensure a successful delivery to you.
Kind regards.
Please note that the the courier attempted delivery at the address provided by the sender three times already. All attempts are valid, but you were not available on the phone every time they got to the address.
It has now exceeded the delivery attempts and will be returned back to Vodacom. You will be required to contact them to reorder the parcel should you wish to still receive it.
Please ensure that this time they use your correct contact number to ensure a successful delivery to you.
Kind regards.
Ram Hand To Hand Couriers's reply18 May 2021, 17:27
Official
Hi Mphikeleli.
Please note that the the courier attempted delivery at the address provided by the sender three times already. All attempts are valid, but you were not available on the phone every time they got to the address.
It has now exceeded the delivery attempts and will be returned back to Vodacom. You will be required to contact them to reorder the parcel should you wish to still receive it.
Please ensure that this time they use your correct contact number to ensure a successful delivery to you.
Kind regards.
Please note that the the courier attempted delivery at the address provided by the sender three times already. All attempts are valid, but you were not available on the phone every time they got to the address.
It has now exceeded the delivery attempts and will be returned back to Vodacom. You will be required to contact them to reorder the parcel should you wish to still receive it.
Please ensure that this time they use your correct contact number to ensure a successful delivery to you.
Kind regards.