SM
Smangele M

1 reviews | Active since Jul 2024

04 Feb 2025, 12:53

Order delay

If there was -star I would give them. When enquiring about my parcel I spoke to a Raheed who gave me so much attitude and ended our chat without resolving anything. Order gets assigned in the morning and after 5 keeps being being updated that collection not collected for three days and you agent count give me a reason why the driver is failing to collect the parcel

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Feb 2025, 12:59
Official
Good day 

please provide a waybill  number for further assistance 

Thank you 
SM
Smangele M's update04 Feb 2025, 17:22
Reviewer Update
AAAB***
SM
Smangele M's update05 Feb 2025, 08:25
Reviewer Update
Guess what I got Raheed again while enquiring about my and his response to me was

‘ I told you already yesterday’ RAM RAM RAM how many times did call you DO BETTER AND DEAL WITH SORRY ASS AGENT WHO HAS BEEN GIVING ME ATTITUDE SINCE DAY 1 of ENQUIRING ABOUT MY PARCEL. SORT THIS OUT ASAP
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Feb 2025, 17:50
Official
Please be advised parcel has been delivered