MM
Motlalethabo M

1 reviews | Active since Aug 2020

07 Aug 2020, 14:45

Nthabiseng the ****ty consultant from RAM

I have been struggling with you guys for a while now i am not impressed with your services at all.

I was expecting my delivery from the 4th of August and to date your consultants have been to say the least unexceptional and underwhelming.

My reference is RAIN04-***7 and my address is outside Mamelodi.

I have not had even one driver try to call me with regards to the parcel delivery. they are keeping my parcel crying a strike in Mamelodi.

what amazes me is that i live a good 10kms away from Mamelodi and i am in no way affected by the strike.

Yesterday i called in and spoke to a consultant who understood what i had to say and made a note to get my parcel delivered: image.png

Today i called your support centre and Nthabiseng put the phone down on me when i asked to speak to someone more senior who would assist me with my query. I am disgusted and will be reviewing your service and that of Nthabiseng on all social media platforms.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 Aug 2020, 16:19
Official
 We Apologize for the delay in your collection as well as the service you have received this far,.  We will contact you directly to remedy the situation.

Thank you
Ram Team