Not worth the time or money
Phoned yesterday to tell me that they will be delivering today. Wasted my entire day waiting, where my parcel was supposed to be delivered today. Then they say i need to contract Vuse because they didn't get the right address, which isn't my problem as on my order states the right address.
Their bakkie did race past my house earlier today. So they know wherever to deliver.
The live chat agent refuses to update the address expecting me to contact Vuse to tell them to deal with it making everyone's lives difficult when clearly they can update themselves especially seems address doesn't exist that they have.
Wouldn't recommend using them
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
18 Dec 2023, 11:16Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note the address given to us was updated incorrectly from your supplier as komatipoort which was wrong, we have two different hubs in Nelspruit and Witbank, the address has been corrected and we are going to service your area tomorrow we will deliver the parcel.
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note the address given to us was updated incorrectly from your supplier as komatipoort which was wrong, we have two different hubs in Nelspruit and Witbank, the address has been corrected and we are going to service your area tomorrow we will deliver the parcel.
Ram Hand To Hand Couriers's reply18 Dec 2023, 11:16
Official
Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note the address given to us was updated incorrectly from your supplier as komatipoort which was wrong, we have two different hubs in Nelspruit and Witbank, the address has been corrected and we are going to service your area tomorrow we will deliver the parcel.
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note the address given to us was updated incorrectly from your supplier as komatipoort which was wrong, we have two different hubs in Nelspruit and Witbank, the address has been corrected and we are going to service your area tomorrow we will deliver the parcel.