AS
Andre S
1 reviews | Active since Jul 2011
22 Nov 2023, 14:34
Not contactable.
I've been struggling for 2 days to get hold of them. Their switchboard just puts you on hold automatically, and you waste your money hanging on for someone to help. Eventually you give up or get disconnected. There's no email addresses you can send your query to, and the website's "Contact us" form gives you various errors, deletes all the data, and tells you to retry. In the meanwhile, my 2 parcels are not getting delivered.. Why do people still use RAM??
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
22 Nov 2023, 14:55Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. Please take note that our lines and online systems are working if you are trying to reach out to the company for any assistance. The parcels in question are for our warehouse in Nelspruit and we have two different addresses for them they are due to be delivered by Friday. Please privately send the address you want the parcels delivered to?
Thank you for reaching out to Ram Hand to Hand Couriers. Please take note that our lines and online systems are working if you are trying to reach out to the company for any assistance. The parcels in question are for our warehouse in Nelspruit and we have two different addresses for them they are due to be delivered by Friday. Please privately send the address you want the parcels delivered to?
Ram Hand To Hand Couriers's reply22 Nov 2023, 14:55
Official
Good day,
Thank you for reaching out to Ram Hand to Hand Couriers. Please take note that our lines and online systems are working if you are trying to reach out to the company for any assistance. The parcels in question are for our warehouse in Nelspruit and we have two different addresses for them they are due to be delivered by Friday. Please privately send the address you want the parcels delivered to?
Thank you for reaching out to Ram Hand to Hand Couriers. Please take note that our lines and online systems are working if you are trying to reach out to the company for any assistance. The parcels in question are for our warehouse in Nelspruit and we have two different addresses for them they are due to be delivered by Friday. Please privately send the address you want the parcels delivered to?
AS
Andre S's updateReviewer Update
23 Nov 2023, 07:47Which part of the above did you not read?
A. your phone line does work (I never said it was broken), BUT once placed on hold, NO reply. One sits on hold until one gets disconnected.
B. As there is NO email address anywhere on your websites, WHERE do I "privately" send the info to??
You just circumvented my complaint not so brilliantly with your non-informative answer... minus 5 out of 10..
A. your phone line does work (I never said it was broken), BUT once placed on hold, NO reply. One sits on hold until one gets disconnected.
B. As there is NO email address anywhere on your websites, WHERE do I "privately" send the info to??
You just circumvented my complaint not so brilliantly with your non-informative answer... minus 5 out of 10..
AS
Andre S's update23 Nov 2023, 07:47
Reviewer Update
Which part of the above did you not read?
A. your phone line does work (I never said it was broken), BUT once placed on hold, NO reply. One sits on hold until one gets disconnected.
B. As there is NO email address anywhere on your websites, WHERE do I "privately" send the info to??
You just circumvented my complaint not so brilliantly with your non-informative answer... minus 5 out of 10..
A. your phone line does work (I never said it was broken), BUT once placed on hold, NO reply. One sits on hold until one gets disconnected.
B. As there is NO email address anywhere on your websites, WHERE do I "privately" send the info to??
You just circumvented my complaint not so brilliantly with your non-informative answer... minus 5 out of 10..
AS
Andre S's updateReviewer Update
23 Nov 2023, 09:27No missed calls or voice message received? You sure about that statement? I will now email you as you so kindly sent an email address. And who am I speaking to? Are you personally going to open the email?
AS
Andre S's update23 Nov 2023, 09:27
Reviewer Update
No missed calls or voice message received? You sure about that statement? I will now email you as you so kindly sent an email address. And who am I speaking to? Are you personally going to open the email?
Ram Hand To Hand Couriers's replyOfficial
23 Nov 2023, 13:28I will personally get the mail yes
Ram Hand To Hand Couriers's reply23 Nov 2023, 13:28
Official
I will personally get the mail yes