ZT
Zandile T

1 reviews | Active since Nov 2019

26 Apr 2023, 17:17

Not a Courie company just a disappointment.

It's the second time that Ram has failed to deliver my phone,no one even bothers to contact us ,the drivers don't even bother contacting Me regarding my parcel in February this happened and again today I waited the whole day on to be told it couldn't be delivered yet they is no explanation as to why,I wish I could change but Vodacome only uses Ram to deliver they phones.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Apr 2023, 19:18
Official
 Good day , thank you for contacting RAM HAND-TO-HAND Couriers.

I understand the frustration caused thereof and would like to take this opportunity to sincerely apologize for the unsuccessful delivery of your parcels as well as the negative experience you've had with our service.  We will ensure to escalate the matter with our warehouse in Durban to ensure that we deliver your parcel.

Regards , Rethabile