DD
Dyllin D

1 reviews | Active since Jul 2011

30 Nov 2018, 11:36

Non-Delivery without Notification

Good Day,

I am currently using the RAM website to track my parcel delivery. The current status shows "RAMMobile NonDelivery - "

However, I did not receive any calls from the delivery person and had no idea that anyone was at the office to deliver my package.

Could you please assist in this regards.

My reference number is: K ********** .

Regards, Dyllin Dannhauser.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply30 Nov 2018, 15:20
Official
 Good day, Thank you for your post. We do apologize for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details Thank you Warm regards Ram team 
DD
Dyllin D's update03 Dec 2018, 10:34
Reviewer Update
No contact has been made with me. RAM couriers once again phoned the wrong contact number this morning after I have provided the correct contact number on multiple calls on 30 November. Still awaiting feedback on how we can resolve the original issue.
DD
Dyllin D's update04 Dec 2018, 21:25
Reviewer Update
No feedback received yet from RAM.