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nakemdien N

1 reviews | Active since May 2017

04 May 2017, 12:54

NON DELIVERY OF PARCEL

<p>I have been waiting since Tuesday for delivery of parcel even though I received 2 sms to say I would receive delivery. I have been calling Cape Town branch which is always ringing & no answer! I called Ram Johannesburg who promised to pass my address & cellphone numbers to Cape Town but still no response!!!</p>

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 May 2017, 16:00
Official

Good Day,

I have traced your parcel and noted that Vodacom did not supply RAM with full delivery address details in order to make delivery on, this was only supp**** on the 2/5/2017. RAm then tried to make delivery to you on the 3/5/2017 however could not get hold of you to make the delivery. Your parcel is currently out for delivery again today. Please ensure that you are available to receive your parcel.

Regards

Aldo Liebeneberg

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nakemdien N's update04 May 2017, 16:12
Reviewer Update

Please note I gave Vodacom my delivery address & on Tuesday morning a Ram consultant called to confirm the address again. Unfortunately what you are saying is a lie!

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nakemdien N's update04 May 2017, 16:17
Reviewer Update

Why could Ram not deliver yesterday? Why did they not call me? I've been waiting since Tuesday & have had to spend lots of money on data instead of using my router which your company had to deliver by Tuesday. Your Johannesburg office promises delivery every day & the Cape Town landline gives options 1 for Customer Care & Options 3 for Operations which I have called soo many times but no one ever answers!!!!

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nakemdien N's update05 May 2017, 08:42
Reviewer Update

Another PROUDLY SA LIE !!!!! Still awaiting delivery of my parcel. I suggest for all the grieve your company are giving me your CEO or Manager contacts me & deliver my parcel themselves as we only work until 3pm today.