MK
Mogamat K

1 reviews | Active since Jul 2010

06 Dec 2021, 17:20

Non delivery delays

Tracking shows non delivery despite telephonic arrangements to deliver on 6 December 2021.

Note they received the package on 30 November 2021 already!

I check my cameras to see when I missed them. Guess what - no sign of any attempt to deliver.

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Dec 2021, 22:21
Official
Good day Mogamat.

Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.

This matter has been escalated to the hub management team to ensure a successful delivery tomorrow.

Communication should be sent to you as soon as the parcel is dispatched for delivery in the morning.

Kind regards.
MK
Mogamat K's update07 Dec 2021, 08:11
Reviewer Update
Well see dishonest sms of today:

The delivery of *** order *** has been unsuccessful. Please call RAM on *** to rearrange a new delivery date. ***
MK
Mogamat K's update07 Dec 2021, 10:41
Reviewer Update
Furthermore, to add insult to injury, they state reason for non-delivery is documents missing - original ID book.

Yet nobody even attempted to deliver?
MK
Mogamat K's update07 Dec 2021, 19:52
Reviewer Update
Yes but yesterday's non-delivery reason a blatant lie.