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Michelle M
1 reviews | Active since Apr 2019
30 Sept 2020, 15:14
Non Delivery and Customer service non existent
I don't even think they deserve the one star. Do not use this courier service please!!! Delivery is non existent and the driver takes it upon themselves to not even contact a person when they can't locate an address. They are so *********** and customer service is non existent. I so hope Netflorist wakes up and finds a new courier service.
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Ram Hand To Hand Couriers's replyOfficial
30 Sept 2020, 16:46Dear Michelle.
Apologies that you have had this experience. The courier is states that he is five minutes away from the delivery address.
We have escalated this to our senior management team to investigate why you have not been contacted, and informed otherwise of your delivery.
Once again, our apologies and thank you for letting us know about your frustrations.
Kind regards.
Apologies that you have had this experience. The courier is states that he is five minutes away from the delivery address.
We have escalated this to our senior management team to investigate why you have not been contacted, and informed otherwise of your delivery.
Once again, our apologies and thank you for letting us know about your frustrations.
Kind regards.
Ram Hand To Hand Couriers's reply30 Sept 2020, 16:46
Official
Dear Michelle.
Apologies that you have had this experience. The courier is states that he is five minutes away from the delivery address.
We have escalated this to our senior management team to investigate why you have not been contacted, and informed otherwise of your delivery.
Once again, our apologies and thank you for letting us know about your frustrations.
Kind regards.
Apologies that you have had this experience. The courier is states that he is five minutes away from the delivery address.
We have escalated this to our senior management team to investigate why you have not been contacted, and informed otherwise of your delivery.
Once again, our apologies and thank you for letting us know about your frustrations.
Kind regards.