MN
Milliecent N

1 reviews | Active since Oct 2024

06 Dec 2024, 05:03

Non delivery and bad customer service 😑

My order has been on the same status since I got the sms on the 3rd December 2024. No updates on what's happening. Why are you looking for solutions than making us wait for more than two days for our orders. With the high volume why did you accept our orders knowing very well you incapable

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Dec 2024, 09:00
Official
Good day Milliecent 

 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

We will dispatch your parcel as soon as possible 

Thank you 
Ram Management