1 reviews | Active since Nov 2016
Non delivery
<p>Shocking, they recieved my package from vodacom with the delivery address as 'westmead'. They didnt bother to ask vodacom for the full address or confirm with me when I called in to check on the status of the order. Now I wait another day for delivery.</p>
Good day
We sincerely apologise for any inconvenience caused.
We received your parcel from Vodacom, at our Durban hub on the 24/11/2016. However they have sent us the incorrect address.
We then placed a call to Vodacom requesting the correct address as we cannot change any address on a parcel due to security reasons.
Once we received the amended address your parcel was delivered the very next day (25/11/2016)
Unfortunately there are process and protocols put in place for security reasons, therefore parcels are delayed
Once again our sincere apology
Warm regards
Good day
We sincerely apologise for any inconvenience caused.
We received your parcel from Vodacom, at our Durban hub on the 24/11/2016. However they have sent us the incorrect address.
We then placed a call to Vodacom requesting the correct address as we cannot change any address on a parcel due to security reasons.
Once we received the amended address your parcel was delivered the very next day (25/11/2016)
Unfortunately there are process and protocols put in place for security reasons, therefore parcels are delayed
Once again our sincere apology
Warm regards