Non-Delivery

I have ordered a SIM from rain.

Herewith the serious of events that took place.

On Monday, 6 May, I was provided with a tracking number On Tuesday, 7 May, the item was scheduled for delivery. I waited till 8pm that evening, but no-one gave me a call. My waybill was updated as non-delivery 8 May was a public holidy Today, 9 May, the items was scheduled for delivery again. But once again it was updated as non-delivery.

I tried calling RAM's customer care line. But after having a waiting tone play for about 5 minutes my call gets disconnected. I also email them on Tuesday and have not received a reply on the 9th of May.