JA
Julian A

1 reviews | Active since Mar 2009

05 Nov 2020, 21:12

No word from useless RAM

RAM is absolutely useless, upgraded online yesterday and still no word from RAM. Considering cancelling the order with Vodacom

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Nov 2020, 07:38
Official
Good morning Julian.

Please note that there is no tracking with the reference number provided.

This could because Vodacom has not yet consigned for Ram to collect the parcel from the Vodacom warehouse.

Considering that you have only requested for the upgrade to be made yesterday, we feel it is still soon for you to track the parcel as yet.

Once the parcel is with Ram, communication will be sent to you in order to advise of the movement of the consignment.

Kind regards.
JA
Julian A's update08 Nov 2020, 20:14
Reviewer Update
Still no word from RAM. When I spoke to Vodacom today they advised that RAM was supposed to collect the device from the store a day after the order was placed online and pleaded with me not to cancel the order and promised to investigate.
JA
Julian A's update09 Nov 2020, 09:28
Reviewer Update
Apologies to RAM, the item is still with Vodacom