EK
Eugene K

1 reviews | Active since Dec 2024

07 Dec 2024, 14:27

No update on the tracker

Worse service ever. My parcel is not traceable. No update. It was supposed to be delivered yesterday and there’s no communication. I called and they told me they will get back to me. They never cared to get back to me

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Dec 2024, 09:31
Official
 Good day  Eugene 
 I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

Your parcel is out for delivery today we will deliver today 

Thank you 

Ram Management