No Service
<p>So I had a next day delivery due to me on the 04/05/2017 which was delayed and I accepted and understood this even though it was next day on the 05/05/2017 with no contact from ram I proceeded to contact them and was told "there is a problem with your delivery" and after being transfered around 4 times eventually was told no sorry we can only deliver Monday but it was not our fault so basically whatt I understood from the attitude was that I should not expect them to try and sort out their lack of communication and that its not their problem and must wait till they they arrive</p>
Good day,
Please do note that confirmation of your delivery address details was requested by Aldo, till now no response was received. from you in this regards.
As he has explained Vodacom did not supply RAM with the full delivery address and he has requested that you supply him with the company name and shop number so that he could assist in having this parcel delivered.
Without this information we unfortunately can not make the delivery. and this parcel will then be returned to Vodacom so that they can have this resolved.
Regards
Good day,
Please do note that confirmation of your delivery address details was requested by Aldo, till now no response was received. from you in this regards.
As he has explained Vodacom did not supply RAM with the full delivery address and he has requested that you supply him with the company name and shop number so that he could assist in having this parcel delivered.
Without this information we unfortunately can not make the delivery. and this parcel will then be returned to Vodacom so that they can have this resolved.
Regards
Strange how another excuse is made when your Managing Director Graeme Lazarus has taken a look at this issue and sorted it out for me personally I suggest you go and learn from him and your regional manager what customer service is about and it is for their sake that I will change this review.
Strange how another excuse is made when your Managing Director Graeme Lazarus has taken a look at this issue and sorted it out for me personally I suggest you go and learn from him and your regional manager what customer service is about and it is for their sake that I will change this review.