No Service

Without doubt, the WORST supposed "courier" we have ever experienced in South Africa - by a long way. How on earth Vodacom use this bunch to deliver handsets to customers defies description. It will be a miracle if they manage to get it delivered from Johannesburg to Pretoria on-time within a week. At least 3 hours on phone calls to their "call centre" (including a 3 way call between a Vodacom Business consultant, RAM consultant, and myself) with an agreed delivery window of 3 hours on a particular day........and their driver still tries to deliver outside of that window. Clearly a case of wrong systems and wrong people deliver wrong outcomes. Shocking excuse for service. If there was a 0 Star rating, that would be most appropriate.