AN
Amanda N

1 reviews | Active since Feb 2011

03 Jun 2022, 15:28

No respect for disabled people who cannot run to the door and the delivery boy so called courier take off

I WOULD GIVE A ZERO STAR IF I COULD - this guy that is just a courier driving a truck, nothing fancy, just a courier told me he cannot wait 5 min for me to come and fetch the parcel because he does not deliver to the door and I am disabled so I cannot walk fast. Then he just left yesterday without waiting 5 min - as a disabled person I am not speedy Gonzalez and if RAM couriers and their drivers does not respect disabled people then there is a huge problem with your company. The driver of this vehicle JF 76 DJ GP first of all took photos and videos of me UNAUTHORIZED - I DID NOT GIVE HIM CONSENT TO DO SO.....secondly he BRINGS JESUS in this delivery - and then the driver wants to tells me me he loves me and Jesus loves me - sir let me tell you one thing Jesus has nothing to do with this delivery from a courier that told me his life is much more important than to get a package delivered K*** - or wait 5 minutes because disabled people cannot run. He just drove off without waiting. II can't get the messed up attitude this delivery boy driving a truck from RAM couriers has. Telling me he loves me, who gives him the authority to tell that to a so called client that was suppose to receive a parcel and in the same breath tell me his life is more important. This is the worse couriers service I have ever experienced and I will report this to Vodacom and I will refuse to receive any parcels from RAM couriers from wherever I purchase something. I will rather send another courier company to collect my parcel, but RAM couriers must not come near me. No respect for disabled people!!!!!

0
Replies (1)
AN
Amanda N's update06 Jun 2022, 13:59
Reviewer Update
I would like to thank Lulu from RAM Couriers for REALLY SORTING out this mess and getting the phone delivered and on top of that sending a humongous, beautiful fruit basket. Lulu you are one in a million - thank you for resolving this and restoring RAM's reputation. It shows that one bad apple does not make the entire orchard rotten. Thanks again and huge appreciation for the way you handle and resolved this.