1 reviews | Active since May 2016

11 Apr 2017, 15:05

No Package, no answer

<p>I have taken a new contract with Vodacom and was told that RAM would deliver the device within 24-48 hours. I contacted the call centre to find out how gar the delivery is but no answer. The line keeps on dropping. Finally when i called back after 4 attempts, i was told that they would contact me before they deliver. I instructed them to call me on my number buy yet they call my daughters number. Firstly, where did they get my daughters number. Secondly, I am still waiting for my delivery?</p>

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Apr 2017, 15:51
Official

Good day,

Please note that we deliver the parcel as per the details supp**** by Vodacom, with regards to the contact number, this was supp**** by Vodacom for us to contact you on, you need to take this up with them.

Please could you also supply me with your tracking reference number so that I may assist in tracing your parcel.

Regards

Aldo Liebenberg